Return & Refund Policy

Last updated: 1 July 2026

1. Overview

This policy explains how refunds work for our two types of offering: online writing & penmanship classes (services) and digital printable resources (downloadable products).

2. Online Classes

If you wish to cancel an enrolment, you may request a full refund up to 7 days before the course start date. Cancellations made within 7 days of the start date, but before the first lesson, are eligible for a 50% refund. Once a course has begun, fees are generally non-refundable; however, if you are unable to continue due to exceptional circumstances, please contact us and we will consider your request fairly, including the option of crediting a future course.

3. Missed Lessons

Where possible, we provide lesson materials or a recording for missed sessions. Missed lessons are not, by themselves, grounds for a refund.

4. Digital Printable Resources

Our printable resources are digital downloads. Because they are delivered electronically and cannot be returned, all sales of digital products are final and non-refundable once the download has been accessed. Purchases made through our Etsy shop are additionally governed by Etsy’s refund policies.

5. Faulty or Incorrect Files

If a downloaded file is faulty, corrupted, or not as described, please contact us within 14 days of purchase and we will gladly provide a corrected file or an appropriate resolution.

6. How to Request a Refund

To request a refund, email us at hello@writeitrightacademy.com with your name, order or enrolment details, and the reason for your request. We aim to respond within 1–2 working days.

Contact Us

If you have any questions about this policy, please contact us:

Write it Right Academy
Office 24, 3rd Floor, Siddiq Trade Centre, 72 Main Boulevard, Gulberg II, Lahore, Punjab 54660, Pakistan
Email: hello@writeitrightacademy.com
Phone: +92 42 3577 4321